PRIVACY POLICY

Your Trust. Our Commitment.

This Privacy Policy explains how KNIGHTS X SOLUTIONS ("we," "us," or "our") collects, uses, and protects your information when you use our website, book services, or interact with our team.

1. Information We Collect

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Contact information (name, phone number, email address).
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Service details (type of service requested, appointment date/time, location city/area).
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Payment-related information is processed by our payment processor (for example, Clover or a similar provider); we do not store full card numbers on our servers.
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For Human Performance Division (HPD) and coaching: basic health and lifestyle information that you voluntarily share for the purpose of coaching (goals, current habits, limitations).

2. How We Use Your Information

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To schedule, deliver, and confirm services.
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To communicate about appointments, changes, and follow-ups.
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To process payments and send receipts.
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To improve our services and client experience.
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To comply with legal and regulatory obligations (such as notary record-keeping requirements).

3. Cookies & Website Analytics

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Our website may use basic cookies or analytics tools to understand site traffic and improve usability.
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You can adjust your browser settings to limit or block cookies if desired.

4. Sharing of Information

We do not sell your personal information.

We may share limited information with:

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Payment processors to complete transactions.
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Technology providers who host our website or email.
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Legal or regulatory authorities when required by law (for example, notary logs and required disclosures).

5. Data Security

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We use reasonable safeguards (technical and administrative) to protect the information we handle from unauthorized access or misuse.
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No system is 100% secure, but we take security and confidentiality seriously.

6. Data Retention

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Notary records are retained according to state law.
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Courier job records and HPD/coaching session logs are kept as long as needed for business, legal, or accounting purposes.
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You may contact us to request limited access or correction of your stored information when appropriate.

7. Coaching & Health Disclaimer

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HPD and life-coaching services are for education, accountability, and lifestyle support.
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They are NOT medical care, physical therapy, or mental health treatment.
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Always consult a licensed healthcare provider before starting any new exercise or nutrition program.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information:

Email: support@knightsxsolutions.com

Location: Frisco, Texas

Note that this Privacy Policy may be updated, with the most recent version posted on this page.

Last Updated: December 7, 2025